Return Policy:

At Looper Carts, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a return policy to ensure your peace of mind. Please review the following guidelines for returning a product:

1. Eligibility:
a. Returns are accepted within 1-30 days from the date of purchase.
b. To be eligible for a return, the product must be unused, in its original condition, and in the original packaging.
c. Some products, such as e-liquids, are not eligible for return due to hygiene reasons. Please check the specific product page for eligibility.

2. Return Process:
a. To initiate a return, please contact our customer support team within the specified return period. You can reach us through the contact information provided on our website.
b. Provide your order details and a brief explanation of the reason for the return.
c. Our customer support team will guide you through the return process, including providing you with the return address and any additional instructions.

3. Return Shipping:
a. The customer is responsible for the cost of return shipping unless stated otherwise by our customer support team.
b. We recommend using a trackable shipping method and purchasing shipping insurance for the returned product. We are not responsible for lost or damaged returns during transit.

4. Refund or Exchange:
a. Once we receive and inspect the returned product, we will notify you of the status of your return.
b. If the return is approved, we will process a refund to your original payment method or offer an exchange for a different product, as per your preference.
c. Refunds may take 2-4 days to process, depending on your payment provider.

5. Non-Returnable Items:
a. Some items are non-returnable, including personalized or customized products, opened e-liquids, and items beyond the specified return period, unless they are defective.

6. Defective or Damaged Products:
a. If you receive a defective or damaged product, please contact our customer support team immediately.
b. We may request photos or additional information to assess the issue.
c. Depending on the situation, we will provide a replacement, exchange, or refund for the defective or damaged product.

7. Exceptions:
a. Our return policy may not apply to wholesale or bulk orders. Please contact our customer support team through Live Chat or Email us at: for specific instructions regarding such orders.

Please note that this return policy is subject to change without prior notice. It is your responsibility to review the policy periodically for any updates or modifications.

If you have any questions or need further assistance regarding our return policy, please contact our customer support team. We are here to help you and ensure your satisfaction with our products.